Luggage&Bags customization process

 

With the increasing personalized demand of consumers, the luggage industry has gradually changed from standardized production to customized services. In order to meet market demand and improve customer satisfaction, our factory has our own Luggage&Bags customization process aims to develop a set of perfect luggage customization process to ensure Customer orders to product delivery can be efficiently and accurately completed.

 

CUSTOMIZATION PROCESS

 

1. Customers through telephone, mail, online customer service and other ways to contact us;

2. We provide customers with detailed product introduction and customized service description;

3. We will communicate with customers on the style, material, size, color, function and other requirements of the luggage.

 

 

1. Product design

(1) Set up a professional design team, responsible for the design of luggage products.

(2) Combined with popular trends and consumer demand, design a unique style of high-end luggage.

(3) Use environmentally friendly materials to ensure product quality.

 

2. Customized service

(1) Provide a variety of materials, colors, styles for consumers to choose.

(2) Provide personalized customized services according to consumer needs, such as color selection, logo design, lining design, handle, trolley,lettering, pattern design, etc.

(3) Establish a impeccable after-sales service system to ensure consumer satisfaction.

 

 

3. Scheme design

1.According to customer needs, the designer carries out preliminary scheme design;

2.The designer communicates with the customer many times to ensure that the design plan meets the customer's expectations;

3.After the customer confirms the design plan, the designer makes the final design.

 

Sample making

 

1.Make samples according to the final design plan;

2.After the sample production is completed, the customer will confirm the sample;

3.Sample modifications can be made if necessary.

 

Mass production

 

1.According to the samples confirmed by customers, mass production;

2.In the production process, the quality is strictly controlled to ensure that the products meet the customized requirements;

3.Report production progress to customers regularly.

 

 

4. Supply chain management

 

(1) Establish a stable supply chain system to ensure product quality and delivery time.

(2) Optimize the production process and improve production efficiency.

(3) Strengthen raw material procurement management and reduce costs.

 

 

5. Product delivery

 

1.Quality inspection shall be carried out after the production is completed.

2.Packaging of qualified products;

3.Deliver products to customers via logistics or express delivery.

 

 

6. After-sales service

 

1.Provide perfect after-sales service, including product warranty, repair, replacement, etc.;

2.Establish customer feedback mechanism to solve customer problems in time.

 

This projects aims to provide one-stop luggage customization services for consumers, and ensure we will meet customer needs through a perfect customization process. We will continue to optimize the process, improve the quality of service, to provide customers with more quality products and services.